Flowserve Corporation Field Service Rep in Singapore, Singapore
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
Conduct all field service related aspect of supporting field service customers such as troubleshooting, analyzing failures and repair services for Flowserve pump products.
• Develop high quality, well targeted, competitive and timely field service solutions based on detailed site and application data, product knowledge and customers’ expectations.
• Provide field support to Sales team on difficult technical problems, including consulting services, field support, root cause analysis and provide field service solutions.
• Prepare technical reports to document seal design, analysis and field-testing programs
• Provide support to Alliance or Sales team to ensure preventive maintenance schedule of customers met timely.
• Perform disassembly and assembly, testing and installation of Flowserve products in workshop oron customers’ sites in accordance to operational procedure sheets
• Assist in Safety, Health and Environment matters as required
• Keep good maintenance and 6S program for service machinery, tools and equipment to ensure its condition that are fit for use and compliance to Safety requirements
• Other responsibilities to be determined as needed
• Minimum Diploma in Mechanical Engineering • Minimum of 2 years technical experience working with rotating equipments, preferably with mechanical pumps. • Working knowledge with petrol chemical, oil refinery or power plant industry would be an added advantage • Hands-on experience in troubleshooting, service, repair or maintenance • Physically fit, is a good team player and able to work independently • Able to read engineering drawings, manuals and instructions • Possess good interpersonal and communication skills. • The candidate must be prepared to travel if required (up to 60% offshore)
The Field Service Representative is responsible for field service jobs relating pumps commissioning & repairs.
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Field Service Rep
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